Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Chrono Merit (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://chronomerit.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A very nice and delicate women's watch, it will look beautiful and match well with an outfit on a woman's hand. Fast delivery within 7 days from order to courier delivery. I recommend the seller. :-)
Beautiful and wonderful watch, reliable seller, highly recommended, fast delivery. Good luck with other products.
very cute and elegant
Beautiful classy watch!! Stunning! !
The watch is very beautiful. Budget-friendly option - but looks 'expensive, rich.' I will wear it with pleasure. Thank you for the quality product and fast delivery.
It looks good and also arrived well, I will buy others again if it has a leather strap instead of metal.
I got the product in a very short time. Thank you very much seller. The quality of the product is not good.
I really like the watch, bought burgundy and blue ones. Matches the description and photo. I recommend it.
Very nice
excellent product, I recommend it 👍
Lovely quality watch and came extra fast
Very elegant, I am surprised by the quality, very fine.
Uality watch that stands out. I will definitely buy again.
The quality of this watch is simply exceptional. It shows in every detail: from the durable and well-finished materials to the precision of the mechanism. It's elegant, durable, and feels truly premium on the wrist. Furthermore, its design perfectly matches any style, making it an excellent investment. Without a doubt, a piece that exceeds expectations and reflects a high standard of manufacturing.
I really liked it, beautiful watch.
oooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo
Stunning
Everything is simple. 🔥 🔥 🔥 🔥 , arrived in 10 days. I recommend
Thank you, she is very beautiful.
The watch is very beautiful. I'll see how it works.
I love it so much, this will be my everyday watch, like the quality and the colour, will soon order for my sister.
I'm already ordering a second one! Extremely satisfied!
This watch looks so good So far with few time i have it, it's working fine. It arrived to me well packed no damage, thank you 🤝
Nice watch n nice color ......
watch impeccable, nothing to say. Fast shipping and delivery Serious seller, I highly recommend you.
Beautiful
beautiful, everyone asks where I got it from? Thank you. I wear it with pleasure.
If you can lower the price, it's great. The sofa is a bit short for me, but I still use it.
Elegant and feminine watch! This poedagar women's watch looks absolutely stunning in person! The rose gold rectangular case paired with the glossy deep red leather strap creates a classy, luxurious vibe. The pink dial with crystal accents adds a beautiful sparkle, perfect for both everyday wear and special occasions. The build quality is excellent for the price — it feels solid and well-crafted. The strap is marked as genuine leather and feels soft on the wrist. I also appreciate the waterproof rating, which makes it practical as well as stylish. Packaging was secure, delivery was fast, and the watch came exactly as pictured. I’m very happy with this purchase and would definitely recommend it as a gift or for yourself!
The watch is very beautiful, thank you
Good quality, I really liked it.
Yes, very nice. The only drawback is that the strap is too small for me. Please take my observation into account considering that I am a medium size.
Fine
I have received the watch and I am satisfied with the quality of the product which matches the description. I recommend the supplier and the brand.
wooow wooow soo beautiful 😍
👌 👌 👌 👌
Love it, very nice watch.
Fast delivery, good looking watch. I am happy
It is much smaller than it appears, but my wife liked it.