Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Chrono Merit (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://chronomerit.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
My 1st day review is as follows, the fit and finish are great. The quality seems to be high. So far it is keeping perfect time. I am more than happy.
Nice watch but i might upgrade the bracelet.
Beautiful watch, nice polished shine, great weight.. I am very satisfied with this purchase… i will buy another pagani real soon
This pagani design gmt watch is an absolute stunner! I pulled the trigger on the black dial version with the stainless steel bracelet, and wow—it’s exceeded every expectation for the price (under $80 during the sale! ). From the moment i unboxed it, the build quality blew me away. The 40mm case feels solid and perfectly proportioned on the wrist—comfortable for all-day wear without feeling bulky. The bezel clicks with authority, the gmt function works smoothly (love that independent hour hand adjustment for tracking multiple time zones), and the automatic movement keeps excellent time—i’ve barely had to adjust it since day one. The black dial pops beautifully with those applied markers, the lume is surprisingly strong (glows bright for hours after light exposure), and the pepsi-style bezel (or in this case, the sleek black with accents) gives it that premium sport-diver vibe without screaming “homage. ”
The watch is really beautiful and it looks good so far.
The pictures do not do this watch justice. The watch is so much better in person it’s amazing and great quality. I highly recommend it.
Excellent watch, very nice. Thanks to the seller, it arrived very quickly. I recommend it.
Beautiful watch! Super fast shipping.
Nice watch a+++
Very pleased with this watch. It looks very impressive. I have no desire to ever spend any amount of money for an actual rolex. However, this pagani designed gmt more than makes up for it!
Excellent watch, the quality and materials are very good, I would like to buy more colors.
Looks good winding feels right, worth it.
The watch is a 100, it's beautiful, I loved it.
Arrived in good shape. Looks nice and appears to be of good quality.
Very good well many time pice, i recommend as a everyday time pice!
The model this seller ended up sending me had been previously used/returned - the bracelet was resized to someone else’s wrist, all the stickers had been peeled off, etc. That said, it was still in excellent condition and i absolutely love this watch so it wasn’t a big deal for me. The finishing and quality are also excellent. Feels and looks very premium. My only gripes are that i personally hate the cyclops and the glass can appear a bit hazy (perhaps better ar coating might be a good improvement in the future) so it makes legibility an issue at times but i still give this watch 9 out of 10.
This is one of the nicest pagani watches i have acquired to-date. Well done paganin!
Fastest shipping i’ve ever had on anything i’ve ever bought!!! Fantastic a+++++ all the way!!! I had read a lot of reviews about this watch prior to purchase, most were about the bezel. I can tell you this bezel is tight. Beautiful watch.
Does the trick
Great watch. Lots of features. Trouble with micro adjust but got it.
Very good watch, I just bought 5 different colors, this brand offers great value for money.
Watch came quickly, ordered on monday and i received it on thursday. Quality is exactly what i was expecting. Great quality and delivery.
Watch was exactly as described. Ordered on a monday, got it on wednesday. My second purchase from this company.
Great watch
It arrived extremely fast, watch is absolutely beautiful, great quality!
Great look and quality, for the price.
Nice "batman" style gmt. Looks great, easy to resize. A+
This watch exceeded my expectations. It's beautiful. The quality is excellent. Very comfortable and for this price. It definitely worth it. The strap is a little stiff when you open it, but i suppose that's because it's new and unused. Let’s see how it goes over time. This review was posted on my fist day using this watch. But my impression tell me this is a beautiful watch and with high quality
Fast and easy transaction. Watch has nice fit and finish for the price, and bracelet has screw pins so easy to remove links with provided screwdriver. Green on the bezel was slightly darker than expected but not terrible, and being a pagani the bracelet is a little light and the lume is weak. Obviously with this particular movement the rotor is noisy but not obnoxiously so. Overall happy with a good looking watch.
This is.a beautiful watch with no appearance defects. The movement is working well with good accuracy. I swim with this watch without problems. The lone issue i have is that the stem is difficult to pull out making setting the time difficult.
The watches that pagani design makes are of good quality and are an exceptional value. if you are considering one just get it you will be pleasantly surprised.
Watch proved to be everything i needed it to. wearing/winding consistently keeps the time more accurate, but overall a beautiful well worth it watch.
Another striking timepiece, approaching the quality of rolex at a small fraction of the price. beautifully engineered and built. kudos to the maker and vendor for making such quality affordable and available to the rest of the world.
Big watch, but everything's nice. good bracelet (far better than what my seiko 5 came with), the bezel and crown work nicely, looks cool. wish the bracelet had microadjustment capabilities because it's just a touch too big or a touch too small. sometimes it just happens that way. some days if fits better than others.
Fast shipping item was perfect thank you