Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Chrono Merit (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://chronomerit.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I love it! One angle has a small dammage, but i can rebrush it. The case is in a very beautiful and solid quality. Fast shipping time, i am very happy, thank you so much for the perfect service.
Very smooth. Item 👌
Arrived on time, well packaged and protected, the box has no scent, elegant with good finishes, the watches are well positioned and protected.
Good quality jewelry box
comfortable and beautiful box. Arrived very quickly.
Stunning
Luxury wooden watch box 1/2/3/5/6/10/12 gri... Cn¥ 164.01 x1 Photos X X Comentários Ganhe 7 moedas ao escrever 50 caracteres ou mais Item rating* Muito precisa Store communication* Muito satisfeito Shipping & delivery* Muito rápido luxury wooden watch box 1/2/3/5/6/10/12 gri... Cn¥ 164.01 x1 Photos X X Comentários Ganhe 7 moedas ao escrever 50 caracteres ou mais Item rating* Muito precisa Store communication* Luxury wooden watch box 1/2/3/5/6/10/12 gri... Cn¥ 164.01 x1 Photos X X Comentários Ganhe 7 moedas ao escrever 50 caracteres ou mais Item rating* Muito precisa Store communication* Muito satisfeito Shipping & delivery* Muito rápido Muito satisfeito Shipping & delivery* Muito rápido
Excellent, I liked the box.
Precisely as in the description. Very nice to the touch, it feels solid, and the lacquered/painted wood(?) Is quite pleasant to the eye. Recommended!
The box is very good, of very high quality and finished with great detail. The price does not do justice
Well-made and beautiful. I like how it feels and looks!
The box meets expectations. the cushions dance in the gaps Large-sized watches fit perfectly and do not clash with the glass.
Box was exactly as advertised and very well packaged. Unfortunately had some scuff damage to one corner. Seller offered a discount which i accepted as a return from overseas would have been too costly and difficult.
Great product
Super. Looks amazing.
Definitely recommend, buy it. This is the best value for money. The sponge inside is not too big, so it doesn't burden the bracelet.
I just use it because it's cheap. It's not bad.
Build quality is very high, although the wood is a bit more red than the pictures show. The slots are a bit small but you should be able to fit any normal size watch pretty easily. Overall i am very pleased with this purchase. Unbelievable value for the money.
Very good packaging, arrived undamaged.
Unbelievable packaging and quality!
A lovely box for displaying 6 watches.
Looks great! And was very well packaged.
It's amazing overall, however. The pillows are too small and the therefore moves back and forth easily.
Beautiful box to organize watches, this is the fourth one I've bought. The order has arrived ahead of time.
The product is very nice and of high quality. However, since the watch pillows are not soft pillows, they get stuck in the compartment and cannot hold the watch steady. There is slight movement in the watch compartment. But I liked it and recommend it.
👍🏻👍🏻👍🏻
Excellent product
Looks very nice and elegant. Came very well packaged and quickly to Germany. Thank you very much to the seller.
Good quality
Very nice and high quality box. It has a lot of room to store my iems. The box is just the right size, not too big and not too small.
Good quality box with quite acceptable finishing despite not being perfect, but in a good promotion it's a good deal.
Incredible product, great quality for the price.
Impeccable watch box. Superior quality and very elegant
Highly recommended, made really well, better than Amazon.
I ordered on Saturday the 9th and received it on Monday the 11th... Considering the price, it's a great product with fast delivery. I really like it... I'm happy that it arrived well-packaged without any damage... I recommend it...~~!