Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Chrono Merit (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://chronomerit.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This is a very nice watch great value. I’m very happy.
The watch is not bad, but it looks more beautiful in the picture. In principle, this is high-quality products that are well-made and designed.
Very cute, good quality, 100% recommended.
Fits great come with tool to shorten the band took two links out works great really great quality
💯 👍
Very good, I liked the quality.
Everything was great, everything arrived well, excellent except for the packaging. I feel like it could be more careful because some boxes came damaged but otherwise everything was fine. The watches are really good. The date adjustment is a bit complicated but everything else is excellent and the clasp is very pretty but a little hard. But for the price, the quality is really excellent. What I would like more is that no matter if the watch goes up a little in price, they should make the case stainless steel just like the strap since it's alloy. The back cover is stainless but the case is if they last a long time if you take care of them but if you use them daily and get wet a lot or in humidity. I don't think they will last that long.
Very great order, arrived very quickly and I really liked the quality... I hope to buy more in the future.
Waterproof watch so beautiful, I'm always buying it, always delivers in quality, it's a very stylish designer watch indeed.
very nice
I was very surprised at how good this watch looks,i didn't expect it but i'm very happy to wear this for work and day to day use,thank you
Watch arrived pretty fast. It is as good looking as i suspected it would be. I have bought this brand before i know it’s not a luxury watch or anything like that but my theory is if you look down at your wrist and it makes you smile it’s worth it and this one makes me smile because it is a replica of a really nice watch, people were complaining because it’s not high-quality but you know that going in because of the price but like i did mention their watches are nice for the price
Very nice
Great quality watch. Has weight to it and is as described. Thank you!
Great watch
Excellent indeed.
Top!! For the cost-benefit ratio, it was well worth it!! Good seller, the product arrived on time and well-packaged!! Very good!!
Nice watch. Love it
This is the first time I've stopped to leave a review. The product's quality and price are impeccable, as well as the packaging and shipping. I recommend the purchase 100%.
delivery on time the packaging is excellent The watch fully matches the photos presented on the website. The watch is very beautiful. Unfortunately, the bracelet did not fasten on one side. I wrote to the seller The seller responded very quickly and compensated for the cost. So - the watch is very beautiful The seller resolved the issue very well. quickly Respect to the seller for promptness in resolving problematic issues.
Good watch, overall quality is ok, the wrist seems good. Quality/price is great, however i dont know about the durability
I love Poedagar watches, this is my third one and I am not disappointed, excellent value for money.
Fast shipping. Item as described. Good seller. Thank you. A+++++
Beautiful piece.
It's wonderful. It has its weight and comes with tools to adjust the strap.
The watch is very nice, a bit heavy giving it a premium appearance.
Very nice ⌚️
Top
Nice model, good material, and arrived on time.
Very good quality for the price it has. It's not very extravagant, but it looks very elegant on the wrist.
Great quality, easy size adjustment according to arm size, very functional.
Very nice, good presentation, in line with the price, above all it looks very durable.
All correct. Received within the expected timeframe. The watch is very beautiful, and its appearance is luxurious. I cannot comment on its performance yet because I just received it. When a few days pass, I will be able to give my opinion more accurately. happy with the purchase.
Excellent product
Excellent watch for its price, great quality. Thank you, I recommend them.
Great!! Enjoyed it. Thank you very much. Easy ordering.
Overall i am very satisfied with the watch, its looks great and the materials feel high quality. I have not tried the waterproof function
It is a very nice watch and looks good quality for being so cheap, but the tool is of low quality.
Light and well crafted.
Beautiful and perfect weight
👍 🫵
I already have another color ; ordered this one for a friend . The date is a little wonky but it can be set . Can’t beat the price
Very good quality for the price, looks like a good watch at first glance, safe shipping to Cali Colombia.
Looks good but its frame is a bit big, came with a tool to adjust the size of the watch
Awesome
Very nice watch
The watch looks gorgeous, the metal color is very strong and the blue is vibrant. I liked the watch and it's already the second one of the same brand that I've bought.
Good packaging and great quality.
Very good.
It arrived super well. It took a long time because of my country but it arrived.
Lovely looking for the price, it has a really nice look on the wrist. Bracelet is tinny and light, it looks nice but isn't very high quality. But for the price, it really is a good deal. Unfortunately my dial is ruined (my own fault) so if i can purchase a dial for it i will. I wish poedegar made parts. Overall, for the price you get a nice looking prx style watch, even if it might not last a long time.
Excellent piece, good materials. Recommended.
Beautiful. High-quality finish and fast delivery (10 days) from the day of purchase to arrival at my address, the service is excellent when there is no postal service involved. Everything is perfect
Thank you!
Beautiful
ok not bad.
The truth is, it's a good product. You can adjust it to the size of your wrist. In conclusion, it's very good, especially considering the price.
As always, satisfied!
Perfect shipping, excellent presentation and materials.
The date is difficult to set because it doesn't have a double clip, otherwise everything is excellent.
Fast shipping, less than a week to japan. Watch looks nice. Doesn't exactly look like luxury, but it looks nice for the price. No instructions, so i watched a youtube video to see how to remove wristband links. Don't know how to set the date, but the day of the week is set. It's a good value for the money and i recommend this.
Interesting watch, the bracelet is not flimsy, we'll see how long it lasts. Looks fine on my large wrist, not bulky but not small either.
Very nice!
Good quality
An incredible accessory, I have already bought 2 and they are phenomenal. I have never had any problems with the watch.
Excellent product highly recommended, for the price it's too good, I really liked this color. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️